We know that recent changes to U.S. import rules may make international shopping a little confusing, so we want to make this very clear:
You do NOT need to worry about customs charges when your Countryball arrives.
We take care of the required import/customs charges before your package is shipped to the United States.
That means:
✅ You place your order on our website.
✅ You pay for your Countryballs and shipping at checkout.
✅ We take care of the required customs/import charges in advance.
✅ Your package is shipped from Europe to the United States.
✅ You do not have to pay anything to customs, the postal service, or the delivery carrier when the package arrives.
There should be no surprise customs bill waiting at your door. No cash payment to the mail carrier. No unexpected customs invoice.
The price you pay at checkout is what you pay.
We are doing this because we want ordering a handmade Countryball from Europe to the United States to remain as simple and stress-free as possible.
🇺🇸❤️ You order. We handle the customs paperwork and charges. You just wait for your Countryball to arrive.
Thank you for supporting our little handmade workshop! 🧵🌎❤️